Orpheas takes in every request, moves it through stages with an owner, and keeps the customer informed at every step — no more "what happened to mine?" phone calls.
From the moment the customer files the request until delivery — with an owner, stages and automatic updates.
Ticket Support works standalone, inside the same branded customer app. If you have Reception, Leads & Customers or Commerce, requests live next to appointments, leads and the store — on the same customer records.
+€49/month + VAT, on top of Orpheas Core. The same Orpheas takes on your customer service too.
Adds to Orpheas Core — the same Orpheas, a new job.
Ticket Support is a standalone product — it works on its own or next to Reception, Leads & Customers or Commerce, in the same branded customer app. Financial details never appear to the customer.
No. The Support role works on its own, on top of Orpheas Core. If you add the Leads role too, they work side by side on the same customer records.
Nothing for you: you keep them at no extra charge. They are simply the Orpheas Support role now, with its own page and roadmap.
From your own branded app (no installation), with a simple step-by-step wizard — or they just tell Orpheas in the chat and the ticket is created automatically.
Yes, live: every stage change appears in "My requests" and can trigger a push notification.
Yes — loaner devices with their own flow (request → hand-over → return) and courier returns with a tracking number.
Internal notes and financial details — they stay strictly out of the customer app.
Start free — no card, no commitment.
